Hi Dolan,What is your price for contacting and negotiating settlements for debts?
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Hi Dolan, What is your price for contacting and negotiating settlements for debts?
Hi there! So the downside is we can’t represent you for things like that. I’m so sorry. Are you looking to settle a debt of your own? I’m happy to offer tips.
Hi Dolan, I understand. I posted a project on the main contract counsel website. Would you be able to complete the project that way?
Hi Dr. Nargis! I wish I could! I am just only available for transactional projects like contract reviews right now because of how my practice is structured. I'm so sorry about that! I'm able to answer whatever questions you have though!
I understand, thank you. I have contracted a debt consolidation company to contact and negotiate my outstanding debts. Can I file the deal myself?
Also, outside of this platform, what legal services do you offer?
Hello! I totally would, but contractscounsel.com has already cornered us on that. They say that we can't take clients off the site or else they will sue us to high heaven. It's just because they take the fee from us . I'm so sorry about that, but I appreciate the vote of confidence!
Well this is unfortunate. Dolan, what is your last name?
And what state are you in?
Hello! I'm in California and my last name is Williams!
Hi Dolan, My office provided a co pay refund to a patient. Our bank confirmed the refund was complete. We provided the receipts for the refund. Yet the patient is stating they did not receive it. They continue to call our office in regards to this. What do you advice?
The original transaction and refund occurred in June 2023. The patient’s daughter jacked the office and attempted to come to the office regarding this.
*the patients daughter called the office
Hello Doctor! 1. This is pretty common so first, print out the refund confirmation from your bank along with the receipt you gave the patient, and send a short letter to them. Just state that the refund was processed in June 2023, attach the documents, and let them know everything on your end has been completed. 2 If they keep calling or showing up, consider setting a boundary by letting them know that unless they have written proof from their bank showing the refund wasn’t received, there’s nothing more your office can do. That puts the ball in their court and keeps things professional. You can just advise them flatly that you're very sorry for the inconvenience, but your part of the transaction is complete. 3, You can also talk to your staff and make sure they know how to handle future calls about this. Something simple like, “We’ve already sent confirmation of the refund. If you have bank documentation showing it wasn’t received, feel free to provide that,” and leave it at that.
Thank you Dolan! We provided the documents via email. Should we mail them to the patient as well?
Hello! Yes, I would mail it as well and do it certified!